We are a family-run company, serving Lansing and East Lansing, MI, that brings much more to the table: full-service plumbing, heating, and cooling; state-of-the-art technology; and highly trained experts.
What Sets Us Apart & What Can You Expect?
What truly sets us apart is our focus on cultivating a customer-friendly environment wherever our service calls take us.
To ensure that every job reflects the best service possible, we have created a Customer Bill of Rights.
This is what you can expect when you work with us:
Caring Professionals Answer The Phone
When your basement is overflowing from a broken pipe...or your furnace breaks down on the coldest night...or your air conditioner fails in the middle of summer--the last thing you want to hear is “Leave a message at the tone, and we’ll get back to you as soon as we can.”
At The Meridian Company, we have 24-hour staff to handle your emergency calls. You will be greeted by a live voice, a person who is ready to help you no matter the time of day. All of our representatives are polite, professional, and will treat you with respect by listening to your needs and providing you with the best solution available.
Flexible Scheduling
Your life is busy enough as it is without a plumbing or HVAC problem thrown in. That’s why we make it a priority to accommodate your schedule and work around the times that are best for you.
Service Agreements
Regular preventative maintenance is crucial for the long-term reliability and efficiency of your plumbing, heating, and cooling systems. We offer a convenient maintenance plan that will save you time and money! Call us at 517-339-6300 to learn more.
Firm Price Quotes
Our upfront pricing model allows you to approve the price before any work begins. You can expect pricing that is straightforward, honest, and fair. No hourly or overtime charges. No misleading phone estimates. No hidden charges. Just quality service you can trust!
Guaranteed Performance
Our written guarantees are the best in the business, and we offer extended warranties as well. If your equipment fails or does not perform as expected during the warranty period, we will fix it at absolutely no cost to you!
Problems are Handled Promptly and Courteously
We want you to be a customer for life and consistently strive to provide you with the very best service possible. If you are not completely satisfied with our work, we will make every effort to resolve the issue at our own expense. Our goal is to ensure your 100% satisfaction with every job.
